Privacy policy.
Effective September 18, 2026. OTTR is operated by Beehive Holdings LLC. This policy explains how OTTR handles information when you request an electronics offer, arrange a transaction, or communicate with us.
Information you provide and information created during a transaction.
We may collect your name, email address, phone number, address or service area, device details, quote answers, appointment preferences, messages, transaction records, payment status, identity-verification records, and consent choices. We also collect limited technical and first-party attribution data needed to operate, secure, and improve the website.
To provide and protect the OTTR service.
We use information to prepare offers, arrange appointments and pickups, verify device identity and ownership, prevent fraud, complete purchases and receipts, provide customer support, deliver communications you request, maintain business records, comply with law, and improve our service.
Your mobile information is limited to the service you requested.
OTTR does not sell or rent mobile information. Mobile information and text-message opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes. We may share the minimum information needed with messaging service providers, mobile carriers, and their vendors solely to deliver messages, support the messaging program, prevent abuse, and meet legal or carrier requirements.
Service providers, legal requirements, and business continuity.
We may share information with service providers that host our systems, process payments, verify devices, provide communications, or support business operations under appropriate restrictions. We may also disclose information when required by law, to protect people or property, or as part of a business transfer subject to this policy. We do not share personal information for unrelated third-party marketing.
Reasonable safeguards and practical control.
We retain information for as long as needed for the purposes described above, legal obligations, dispute resolution, fraud prevention, and business records. We use reasonable administrative, technical, and physical safeguards. You may reply STOP to an OTTR text message to opt out of texts or contact notifications@ottrtech.co to ask about your information or communication choices.