Clear answers before you sell.

Choose your exact device, receive an estimated offer, schedule an eligible pickup or drop-off, and receive payment after verification and acceptance.

Back up anything you need, sign out of personal accounts, gather accessories if included, and be ready to show a valid photo ID.

Apple Find My, Google Factory Reset Protection, and similar activation locks must be removed before OTTR can purchase a device.

Do not erase a device until important data is backed up and account locks are removed. OTTR verifies those steps during handoff and handles devices through a controlled process.

We verify the exact model, configuration, identifiers, core functions, and physical condition. The inspection is performed with you before the final offer.

If the device differs from the online description, OTTR shows what changed and explains the adjustment before you decide.

Payment is recorded after verification, final-offer acceptance, and required seller checks. Available methods may depend on the transaction.

Eligible Syracuse-area transactions can choose an available pickup window. Lower-value transactions may qualify after another device is added.

A valid government-issued photo ID is required to help verify the seller and prevent stolen-device transactions.

Devices with unresolved financing, blacklist reports, or ownership concerns may be ineligible. Carrier and third-party data availability varies, so final verification is required.

Estimated offers expire because electronics values change. Schedule before the displayed expiration date or refresh the offer afterward.

Companies with multiple devices should use OTTR's business buyback request for collection planning, reporting, and volume pricing.