:root{--ink:#101828;--ink-2:#243147;--muted:#667085;--muted-2:#98a2b3;--line:#e4e7ec;--line-strong:#d0d5dd;--canvas:#f8fafc;--paper:#fff;--warm:#f7f5f0;--blue:#365cf5;--blue-deep:#2345c5;--blue-soft:#eef2ff;--mint:#7cf2c7;--mint-deep:#067a5b;--mint-soft:#eafbf4;--amber:#b76e00;--amber-soft:#fff4df;--red:#b42318;--red-soft:#fff0ee;--violet:#6941c6;--violet-soft:#f4f0ff;--radius-sm:10px;--radius:16px;--radius-lg:24px;--radius-xl:32px}body.ottr-app-font{font-family:var(--font-inter), Inter, "Avenir Next", ui-sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif}.ottr-ds{background:var(--canvas);color:var(--ink);font:inherit;min-height:100vh}.ottr-ds *,.ottr-ds :before,.ottr-ds :after{box-sizing:border-box}.ottr-ds :is(button,input,select,textarea){font:inherit}.ottr-ds :is(a,button,input,select,textarea):focus-visible{outline:3px solid color-mix(in srgb, var(--blue) 65%, white);outline-offset:3px}.relay-app-shell{min-height:100vh}.relay-app-shell main{min-width:0;padding-bottom:96px}.relay-app-sidebar{display:none}.relay-mobile-shell-header{z-index:20;position:sticky;top:0}.relay-showcase-content{width:min(100%,1180px);margin:0 auto;padding:24px 16px 44px}.relay-showcase-brandline{color:var(--muted);align-items:center;gap:14px;margin-bottom:26px;font-size:.82rem;display:flex}.relay-showcase-brandline .ottr-asset-logo{width:104px;height:auto}.relay-page-header{justify-content:space-between;align-items:flex-end;gap:20px;margin-bottom:32px;display:flex}.relay-page-header h1{letter-spacing:-.052em;max-width:750px;margin:5px 0 10px;font-size:clamp(1.85rem,4vw,3rem);line-height:1.03}.relay-page-header p,.relay-section-header p{color:var(--muted);max-width:680px;margin:0;line-height:1.55}.relay-page-header-action{flex:none}.relay-eyebrow{color:var(--blue);letter-spacing:.12em;font-size:.75rem;font-weight:800;line-height:1.2;display:block}.relay-showcase-notice{color:var(--mint-deep);min-height:1.3em;margin:-20px 0 28px;font-size:.9rem}.relay-showcase-section{margin-top:40px}.relay-section-header{justify-content:space-between;align-items:flex-end;gap:18px;margin-bottom:16px;display:flex}.relay-section-header h2{letter-spacing:-.035em;margin:0 0 6px;font-size:clamp(1.3rem,2vw,1.65rem);line-height:1.15}.relay-section-header p{font-size:.95rem}.relay-button-row,.relay-status-row{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.relay-button{cursor:pointer;border:1px solid #0000;border-radius:12px;justify-content:center;align-items:center;gap:8px;min-height:48px;padding:0 17px;font-weight:760;text-decoration:none;transition:background-color .16s,box-shadow .16s,transform .16s;display:inline-flex}.relay-button svg{width:18px;height:18px}.relay-button.is-compact{min-height:44px;padding:0 13px}.relay-button.is-primary{background:var(--blue);color:#fff;box-shadow:0 8px 18px #365cf533}.relay-button.is-primary:hover{background:var(--blue-deep);transform:translateY(-1px)}.relay-button.is-secondary{background:var(--paper);border-color:var(--line-strong);color:var(--ink);box-shadow:0 1px 2px #10182812}.relay-button.is-quiet{color:var(--blue-deep);background:0 0}.relay-button.is-danger{background:var(--red);color:#fff}.relay-button:disabled,.relay-button[aria-disabled=true]{cursor:not-allowed;opacity:.55;transform:none}.relay-status-badge{white-space:nowrap;border-radius:999px;align-items:center;gap:5px;min-height:28px;padding:4px 9px;font-size:.78rem;font-weight:760;display:inline-flex}.relay-status-badge svg{width:14px;height:14px}.relay-status-badge.is-verified,.relay-status-badge.is-confirmed,.relay-status-badge.is-settled{background:var(--mint-soft);color:var(--mint-deep)}.relay-status-badge.is-review,.relay-status-badge.is-stale{background:var(--amber-soft);color:var(--amber)}.relay-status-badge.is-blocked,.relay-status-badge.is-danger{background:var(--red-soft);color:var(--red)}.relay-status-badge.is-suggested{background:var(--violet-soft);color:var(--violet)}.relay-status-badge.is-neutral{color:var(--muted);background:#f2f4f7}.relay-metric-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin-bottom:16px;display:grid}.relay-metric-card{background:var(--paper);border:1px solid var(--line);border-radius:var(--radius);min-height:162px;padding:18px;display:grid;position:relative}.relay-metric-card>span:not(.relay-metric-icon){color:var(--muted);align-self:end;font-size:.8rem;font-weight:700}.relay-metric-card strong{font-variant-numeric:tabular-nums;letter-spacing:-.05em;align-self:center;font-size:clamp(1.55rem,5vw,2.15rem);line-height:1}.relay-metric-card small{color:var(--muted);font-size:.78rem;line-height:1.35}.relay-metric-icon{background:#f2f4f7;border-radius:12px;justify-content:center;align-items:center;width:36px;height:36px;display:inline-flex;position:absolute;top:14px;right:14px}.relay-metric-icon svg{width:18px;height:18px}.relay-metric-card.is-ink{background:var(--ink);color:#fff}.relay-metric-card.is-ink>span:not(.relay-metric-icon),.relay-metric-card.is-ink small{color:#d0d5dd}.relay-metric-card.is-ink .relay-metric-icon{color:var(--mint);background:#7cf2c729}.relay-metric-card.is-mint .relay-metric-icon{background:var(--mint-soft);color:var(--mint-deep)}.relay-metric-card.is-amber .relay-metric-icon{background:var(--amber-soft);color:var(--amber)}.relay-metric-card.is-violet .relay-metric-icon{background:var(--violet-soft);color:var(--violet)}.relay-card{background:var(--paper);border:1px solid var(--line);border-radius:var(--radius);overflow:hidden;box-shadow:0 1px 2px #1018280a}.relay-card>header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:flex-start;gap:12px;padding:16px 18px;display:flex}.relay-card h3{margin:0;font-size:1rem;line-height:1.25}.relay-card header p,.relay-card-content>p{color:var(--muted);margin:4px 0 0;font-size:.9rem;line-height:1.45}.relay-card-content{padding:18px}.relay-demo-record{align-items:center;gap:16px;display:flex}.relay-demo-record .ottr-catalog-artwork{object-fit:contain;width:106px;height:106px}.relay-demo-record strong{font-size:1.05rem;display:block}.relay-demo-record p{color:var(--muted);margin:4px 0 10px;font-size:.88rem;line-height:1.4}.relay-demo-record b{color:var(--mint-deep);font-variant-numeric:tabular-nums}.relay-showcase-two-column{gap:24px;display:grid}.relay-form-field{gap:7px;margin-bottom:18px;display:grid}.relay-form-field>label,.relay-segmented-control legend{color:var(--ink-2);font-size:.88rem;font-weight:760}.relay-form-field input{background:var(--paper);border:1px solid var(--line-strong);color:var(--ink);border-radius:12px;width:100%;min-height:48px;padding:0 13px;font-size:16px}.relay-form-field>small{color:var(--muted);font-size:.8rem;line-height:1.4}.relay-form-field.has-error input{border-color:var(--red)}.relay-form-field>p{color:var(--red);align-items:flex-start;gap:6px;margin:0;font-size:.82rem;line-height:1.35;display:flex}.relay-form-field>p svg{flex:none;width:16px;height:16px}.relay-segmented-control{border:0;margin:0 0 18px;padding:0}.relay-segmented-control legend{margin-bottom:8px;padding:0}.relay-segmented-control>div{background:#f2f4f7;border-radius:13px;grid-template-columns:repeat(3,1fr);gap:4px;padding:4px;display:grid}.relay-segmented-control button{color:var(--muted);cursor:pointer;background:0 0;border:0;border-radius:10px;min-height:44px;padding:0 7px;font-size:.82rem;font-weight:720}.relay-segmented-control button.is-selected{background:var(--paper);color:var(--blue-deep);box-shadow:0 1px 3px #10182824}.relay-feedback-stack{gap:12px;display:grid}.relay-inline-error,.relay-blocking-banner{border:1px solid var(--red-soft);border-radius:var(--radius-sm);align-items:flex-start;gap:12px;padding:15px;display:flex}.relay-inline-error{color:var(--red);background:snow}.relay-inline-error>svg,.relay-blocking-banner>svg{flex:none;width:20px;height:20px;margin-top:1px}.relay-inline-error strong,.relay-blocking-banner strong{font-size:.92rem;display:block}.relay-inline-error p,.relay-blocking-banner p{margin:3px 0 0;font-size:.86rem;line-height:1.45}.relay-blocking-banner{background:var(--amber-soft);color:#704500;border-color:#f5d9a1}.relay-blocking-banner .relay-button{margin-left:auto}.relay-empty-state{background:var(--paper);border:1px dashed var(--line-strong);border-radius:var(--radius);text-align:center;padding:24px 18px}.relay-empty-state>svg{color:var(--blue);width:28px;height:28px}.relay-empty-state h2{margin:8px 0 4px;font-size:1rem}.relay-empty-state p{color:var(--muted);margin:0;font-size:.87rem;line-height:1.45}.relay-empty-state>div{margin-top:14px}.relay-loading-skeleton{background:var(--paper);border:1px solid var(--line);border-radius:var(--radius);gap:10px;padding:16px;display:grid}.relay-loading-skeleton span,.ottr-device-skeleton{background:linear-gradient(100deg,#eef1f5 15%,#f8fafc 45%,#eef1f5 80%) 0 0/200% 100%;border-radius:9px;height:18px;animation:1.35s ease-in-out infinite alternate relay-shimmer;display:block}.relay-loading-skeleton span:nth-child(2){width:78%}.relay-loading-skeleton span:nth-child(3){width:62%}.relay-asset-grid{gap:14px;display:grid}.relay-asset-grid .relay-card-content>p{font-size:.84rem;line-height:1.45}.ottr-asset-map{object-fit:cover;border-radius:12px;width:100%;height:auto;max-height:190px}.relay-mascot-card{align-items:center;gap:12px;min-height:155px;display:flex}.relay-mascot-card .ottr-asset-mascot{object-fit:contain;width:112px;height:112px}.relay-mascot-card p{color:var(--muted);margin:0;font-size:.86rem;line-height:1.45}.relay-device-state{align-items:center;gap:10px;min-height:136px;display:flex}.relay-device-state .ottr-catalog-artwork{object-fit:contain;width:112px;height:112px}.ottr-device-skeleton{flex:none}.ottr-device-skeleton.is-thumbnail{width:52px;height:64px}.ottr-device-skeleton.is-hero{width:74px;height:106px}.relay-asset-rules{gap:10px;margin-top:14px;display:grid}.relay-asset-rules article{background:var(--paper);border-left:3px solid var(--blue);border-radius:0 var(--radius-sm) var(--radius-sm) 0;padding:12px 14px}.relay-asset-rules strong{font-size:.87rem}.relay-asset-rules p{color:var(--muted);margin:3px 0 0;font-size:.83rem;line-height:1.4}.relay-operator-mobile-header{border-bottom:1px solid var(--line);min-height:calc(56px + env(safe-area-inset-top));padding:env(safe-area-inset-top) 16px 0;text-align:center;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#fffffff0;grid-template-columns:48px 1fr 48px;align-items:center;display:grid}.relay-operator-mobile-header strong{font-size:.95rem}.relay-operator-mobile-header .relay-operator-brand-mark{width:32px;height:32px}.relay-operator-mobile-header .relay-button{width:44px;min-height:44px;padding:0}.relay-operator-bottom-nav{border-top:1px solid var(--line);min-height:calc(64px + env(safe-area-inset-bottom));padding-bottom:env(safe-area-inset-bottom);z-index:30;background:#fffffff7;grid-template-columns:repeat(5,minmax(0,1fr));display:grid;position:fixed;bottom:0;left:0;right:0}.relay-operator-bottom-nav a{color:var(--muted);flex-direction:column;justify-content:center;align-items:center;gap:4px;min-height:64px;font-size:.64rem;font-weight:720;text-decoration:none;display:flex}.relay-operator-bottom-nav a.is-active{color:var(--blue)}.relay-operator-bottom-nav svg{width:20px;height:20px}.relay-sticky-action-bar{border-top:1px solid var(--line);bottom:calc(64px + env(safe-area-inset-bottom));z-index:25;background:#fffffff7;justify-content:space-between;align-items:center;gap:12px;padding:10px 16px;font-size:.8rem;display:flex;position:fixed;left:0;right:0}.relay-sticky-action-bar>span{color:var(--muted)}.relay-dialog-layer{z-index:90;justify-content:center;align-items:flex-end;display:flex;position:fixed;inset:0}.relay-dialog-backdrop{cursor:default;background:#10182875;border:0;width:100%;position:absolute;inset:0}.relay-dialog{background:var(--paper);border-radius:var(--radius-lg) var(--radius-lg) 0 0;max-height:min(82vh,660px);padding:20px 16px calc(20px + env(safe-area-inset-bottom));outline:none;width:min(100%,560px);position:relative;overflow:auto;box-shadow:0 -16px 48px #10182838}.relay-dialog header{justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.relay-dialog h2{letter-spacing:-.03em;margin:0;font-size:1.25rem}.relay-dialog header p{color:var(--muted);margin:5px 0 0;font-size:.9rem;line-height:1.45}.relay-dialog-close{cursor:pointer;background:#f2f4f7;border:0;border-radius:10px;justify-content:center;align-items:center;width:44px;height:44px;display:inline-flex}.relay-dialog-close svg{width:18px;height:18px}.relay-entity-actions{gap:6px;margin:20px 0;display:grid}.relay-entity-actions button{color:var(--ink);cursor:pointer;text-align:left;background:0 0;border:0;border-radius:12px;align-items:center;gap:12px;width:100%;padding:13px;display:flex}.relay-entity-actions button:hover{background:#f8fafc}.relay-entity-actions button.is-danger{color:var(--red)}.relay-entity-actions button>svg{flex:none;width:20px;height:20px}.relay-entity-actions strong,.relay-entity-actions small{display:block}.relay-entity-actions small{color:var(--muted);margin-top:2px;font-size:.8rem}.relay-dialog footer{justify-content:flex-end;display:flex}.relay-confirm-dialog-actions{grid-template-columns:1fr 1fr;gap:8px;margin-top:22px;display:grid}@keyframes relay-shimmer{0%{background-position:100% 0}to{background-position:0 0}}@media (min-width:700px){.relay-metric-grid{grid-template-columns:repeat(4,minmax(0,1fr))}.relay-showcase-two-column{grid-template-columns:repeat(2,minmax(0,1fr))}.relay-asset-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.relay-asset-rules{grid-template-columns:repeat(2,minmax(0,1fr))}.relay-dialog-layer{align-items:center}.relay-dialog{border-radius:var(--radius-lg);padding:24px}.relay-dialog footer{margin-top:22px}}@media (min-width:1024px){.relay-app-shell{grid-template-columns:248px minmax(0,1fr);display:grid}.relay-app-sidebar{background:var(--paper);border-right:1px solid var(--line);min-height:100vh;padding:24px 14px;display:block;position:sticky;top:0}.relay-mobile-shell-header,.relay-mobile-shell-nav{display:none}.relay-app-shell main{padding-bottom:0}.relay-operator-sidebar>strong{align-items:center;gap:9px;margin:0 8px 24px;font-size:.9rem;display:flex}.relay-operator-sidebar>strong span{background:var(--ink);color:var(--mint);border-radius:9px;justify-content:center;align-items:center;width:28px;height:28px;display:inline-flex}.relay-operator-sidebar>div{gap:4px;display:grid}.relay-operator-sidebar a{color:var(--muted);border-radius:10px;align-items:center;gap:10px;min-height:44px;padding:0 10px;font-size:.9rem;font-weight:700;text-decoration:none;display:flex}.relay-operator-sidebar a:hover{color:var(--ink);background:#f8fafc}.relay-operator-sidebar a.is-active{background:var(--blue-soft);color:var(--blue-deep)}.relay-operator-sidebar svg{width:18px;height:18px}.relay-showcase-content{padding:38px 38px 52px}.relay-sticky-action-bar{padding-left:38px;padding-right:38px;bottom:0;left:248px}.relay-operator-sidebar>strong .relay-operator-brand-mark{width:28px;height:28px}}@media (max-width:699px){.relay-page-header,.relay-section-header{flex-direction:column;align-items:flex-start}.relay-page-header-action,.relay-page-header-action .relay-button{width:100%}.relay-blocking-banner{flex-wrap:wrap;align-items:stretch}.relay-blocking-banner .relay-button{margin-left:32px}.relay-asset-rules{grid-template-columns:1fr}}@media (prefers-reduced-motion:reduce){.ottr-ds *,.ottr-ds :before,.ottr-ds :after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important}}
.relay-ops-shell{--ops-bg:var(--canvas);--ops-surface:var(--paper);--ops-surface-muted:var(--blue-soft);--ops-navy:var(--ink);--ops-text:var(--ink-2);--ops-muted:var(--muted);--ops-teal:var(--blue);--ops-teal-strong:var(--blue-deep);--ops-mint:var(--mint-soft);--ops-border:var(--line);--ops-border-strong:#cfd5df;background:var(--canvas);color:var(--ink-2)}.relay-ops-shell :focus-visible{outline-color:#365cf57a}.relay-ops-shell .ops-shell-content{min-width:0;max-width:100%}.relay-ops-shell.ops-mobile-shell>.ops-shell-content{padding-top:calc(64px + env(safe-area-inset-top));padding-bottom:calc(78px + env(safe-area-inset-bottom))}.relay-ops-shell .ops-mobile-topbar{height:calc(64px + env(safe-area-inset-top));padding:env(safe-area-inset-top) max(8px, env(safe-area-inset-right)) 0 max(8px, env(safe-area-inset-left));border-color:var(--line);background:#fffffff2;grid-template-columns:minmax(44px,auto) minmax(0,1fr) auto;gap:4px}.ops-mobile-wordmark{letter-spacing:.08em;gap:6px;color:var(--ink)!important}.ops-mobile-wordmark img{object-fit:contain;width:34px;height:34px}.ops-context-title{justify-items:center;gap:1px;min-width:0;padding-inline:4px;display:grid}.ops-context-title strong,.ops-context-title small{text-overflow:ellipsis;white-space:nowrap;max-width:100%;overflow:hidden}.ops-context-title strong{color:var(--ink);font-size:14px}.ops-context-title small{color:var(--muted);font-size:10px}.ops-mobile-header-actions{justify-content:flex-end;align-items:center;gap:2px;display:flex}.ops-mobile-header-actions>:is(a,button),.ops-mobile-header-actions .manual-intake-trigger.icon-only,.ops-mobile-header-actions .ops-account-trigger.compact{width:44px;height:44px;min-height:44px;color:var(--ink);box-shadow:none;background:0 0;border:0;border-radius:12px;padding:0}.ops-mobile-header-actions .manual-intake-trigger.icon-only{place-items:center;display:grid}.ops-mobile-header-actions .manual-intake-trigger.icon-only svg{width:20px}.ops-mobile-topbar.contextual .ops-context-back{width:44px;height:44px;color:var(--ink)}.relay-ops-shell .ops-bottom-nav{height:calc(72px + env(safe-area-inset-bottom));border-color:var(--line);background:#fffffff7;box-shadow:0 -8px 30px #1018280f}.relay-ops-shell .ops-bottom-nav :is(a,button){min-width:0;min-height:60px;color:var(--muted);font:inherit;-webkit-tap-highlight-color:transparent;background:0 0;border:0;border-radius:12px;flex-direction:column;justify-content:center;align-items:center;gap:3px;padding:0;font-size:10px;font-weight:700;text-decoration:none;display:flex}.relay-ops-shell .ops-bottom-nav :is(a,button) svg{stroke-width:1.9px;width:21px;height:21px}.relay-ops-shell .ops-bottom-nav :is(a,button).active{color:var(--blue-deep);background:var(--blue-soft)}.ops-nav-icon{place-items:center;display:grid;position:relative}.ops-nav-badge{color:#fff;background:var(--blue);border-radius:999px;place-items:center;min-width:18px;height:18px;padding:0 5px;font-size:9px;font-weight:900;line-height:1;display:inline-grid}.ops-nav-icon>.ops-nav-badge{border:2px solid #fff;position:absolute;top:-8px;right:-13px}.ops-nav-badge.urgent{background:#d04444}.relay-ops-shell .ops-desktop-shell{grid-template-columns:264px minmax(0,1fr)}.relay-ops-shell .ops-desktop-rail{color:#e4e9f2;background:var(--ink);border-color:#ffffff14;width:264px;padding:20px 14px 14px;box-shadow:12px 0 30px #10182806}.relay-ops-shell .ops-desktop-rail .ops-rail-logo{min-height:54px;margin-bottom:10px;padding-inline:10px}.relay-ops-shell .ops-desktop-rail .ops-rail-logo img{filter:none;width:136px}.relay-ops-shell .ops-desktop-rail>nav{scrollbar-width:thin;min-height:0;padding-right:3px;overflow-y:auto}.ops-desktop-nav-group{gap:3px;display:grid}.relay-ops-shell .ops-desktop-rail .ops-nav-label{color:#7f8ca2;margin:15px 11px 5px}.relay-ops-shell .ops-desktop-rail .ops-desktop-nav-group>a{color:#aeb8c8;border-radius:11px;grid-template-columns:20px minmax(0,1fr) auto;align-items:center;gap:10px;min-height:42px;padding:0 11px;font-size:13px;font-weight:750;text-decoration:none;display:grid}.relay-ops-shell .ops-desktop-rail .ops-desktop-nav-group>a svg{width:18px;height:18px}.relay-ops-shell .ops-desktop-rail .ops-desktop-nav-group>a:hover{color:#fff;background:#ffffff0f}.relay-ops-shell .ops-desktop-rail .ops-desktop-nav-group>a.active{color:var(--mint);box-shadow:inset 3px 0 var(--mint);background:#7cf2c71f}.relay-ops-shell .ops-desktop-rail footer{border-color:#ffffff17;padding:12px 0 0}.relay-ops-shell .ops-desktop-rail .ops-account-trigger{color:#fff;width:100%}.relay-ops-shell .ops-desktop-rail .ops-account-trigger small{color:#98a4b6}.relay-ops-shell .ops-desktop-bar{border-color:var(--line);background:#ffffffeb;height:72px;padding-inline:clamp(20px,2.4vw,34px)}.relay-ops-shell .ops-desktop-bar>div:first-child span{color:var(--blue-deep)}.relay-ops-shell .ops-desktop-bar>div:first-child strong{color:var(--ink);font-size:17px}.ops-desktop-bar-actions{align-items:center;gap:8px!important;display:flex!important}.ops-search-action,.ops-inbox-indicator{min-height:42px;color:var(--muted);background:var(--paper);border:1px solid var(--line);border-radius:11px;align-items:center;gap:8px;padding:0 12px;font-size:12px;font-weight:750;text-decoration:none;display:inline-flex;position:relative}.ops-search-action svg,.ops-inbox-indicator svg{width:18px;height:18px}.ops-inbox-indicator.compact{background:0 0;border:0;justify-content:center;width:42px;height:42px;min-height:42px;padding:0}.ops-inbox-indicator>.ops-nav-badge{position:absolute;top:-6px;right:-6px}.ops-desktop-bar-actions .manual-intake-trigger.compact{color:#fff;background:var(--blue);border:0;border-radius:11px;min-height:42px;padding:0 13px;font-size:12px}.relay-ops-shell .ops-desktop-bar-actions{font-family:var(--font-inter), Inter, ui-sans-serif, system-ui, sans-serif}.relay-ops-shell .ops-desktop-bar-actions :is(.ops-search-action,.ops-inbox-indicator,.manual-intake-trigger.compact){letter-spacing:normal;white-space:nowrap;min-height:44px;padding-inline:14px;font-family:inherit;font-size:13px;font-weight:600;line-height:1.2}.relay-ops-shell .ops-desktop-bar-actions :is(.ops-search-action,.ops-inbox-indicator)>span:not(.ops-nav-badge){color:inherit;font:inherit;letter-spacing:normal}.relay-ops-shell .ops-desktop-bar-actions .manual-intake-trigger.compact{box-shadow:none}.relay-ops-shell .ops-desktop-bar-actions .ops-nav-badge{color:#fff;min-width:18px;height:18px;font:600 10px/1 var(--font-inter), Inter, sans-serif;letter-spacing:normal;border:2px solid var(--paper);place-items:center;display:inline-grid}.relay-ops-shell .ops-desktop-bar-actions .ops-account-trigger.compact{width:44px;height:44px}.relay-ops-shell .ops-desktop-bar-actions .ops-avatar{font:600 14px/1 var(--font-inter), Inter, sans-serif;letter-spacing:normal;color:var(--ink);place-items:center;display:grid}.ops-account-trigger{min-width:0;color:var(--ink);text-align:left;background:0 0;border:0;border-radius:11px;align-items:center;gap:9px;padding:5px;display:flex}.ops-account-trigger>span:last-child{min-width:0;display:grid}.ops-account-trigger strong,.ops-account-trigger small{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.ops-account-trigger strong{font-size:12px}.ops-account-trigger small{color:var(--muted);text-transform:capitalize;font-size:9px}.ops-account-trigger.compact{justify-content:center;width:42px;height:42px;padding:0}.ops-account-trigger .ops-avatar{width:34px;height:34px;color:var(--ink);background:var(--mint)}.ops-account-menu{gap:12px;display:grid}.ops-account-menu p{color:var(--muted);align-items:flex-start;gap:10px;margin:0;line-height:1.5;display:flex}.ops-account-menu p svg{width:20px;color:var(--blue);flex:none}.ops-account-menu>a,.ops-account-menu>button{min-height:48px}.ops-account-menu>a{border:1px solid var(--line);color:var(--blue-deep);border-radius:12px;align-items:center;padding:0 14px;font-weight:750;text-decoration:none;display:flex}.ops-sheet-layer{--ops-bg:var(--canvas);--ops-surface:var(--paper);--ops-navy:var(--ink);--ops-text:var(--ink-2);--ops-muted:var(--muted);--ops-teal:var(--blue);--ops-teal-strong:var(--blue-deep);--ops-mint:var(--mint-soft);--ops-border:var(--line)}.ops-more-sheet{max-height:min(calc(100svh - 16px - env(safe-area-inset-bottom)), 820px)}.ops-more-sheet .ops-sheet-body{padding:12px 14px}.ops-more-sheet-groups{gap:16px;display:grid}.ops-more-sheet-groups>section{gap:7px;display:grid}.ops-more-sheet-groups h3{color:var(--muted);letter-spacing:.09em;text-transform:uppercase;margin:0 5px;font-size:11px;font-weight:850}.ops-more-sheet-groups>section>div{border:1px solid var(--line);background:var(--paper);border-radius:15px;overflow:hidden}.ops-more-sheet-groups a{border-top:1px solid var(--line);min-height:62px;color:var(--ink-2);grid-template-columns:38px minmax(0,1fr) auto 18px;align-items:center;gap:10px;padding:9px 11px;text-decoration:none;display:grid}.ops-more-sheet-groups a:first-child{border-top:0}.ops-more-sheet-groups a>i{background:var(--blue-soft);width:38px;height:38px;color:var(--blue-deep);border-radius:11px;place-items:center;font-style:normal;display:grid}.ops-more-sheet-groups a>i svg{width:18px;height:18px}.ops-more-sheet-groups a.active{background:var(--blue-soft)}.ops-more-sheet-groups a.active>i{background:var(--blue);color:#fff}.ops-more-sheet-groups a>span:not(.ops-nav-badge){gap:2px;min-width:0;display:grid}.ops-more-sheet-groups a strong,.ops-more-sheet-groups a small{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.ops-more-sheet-groups a strong{color:var(--ink);font-size:14px}.ops-more-sheet-groups a small{color:var(--muted);font-size:12px}.ops-more-sheet-groups a>svg{width:17px;color:var(--muted-2)}.ops-more-sheet-full{border:1px solid var(--line);min-height:48px;color:var(--blue-deep);border-radius:12px;justify-content:center;align-items:center;gap:6px;font-weight:780;text-decoration:none;display:flex}.ops-more-sheet-full svg{width:17px}.relay-ops-shell .ops-task-search{grid-template-columns:minmax(0,1fr) auto;gap:8px;width:min(100%,620px);margin:0 0 14px;display:grid}.relay-ops-shell .ops-task-search label{min-width:0}.relay-ops-shell .ops-task-search input{width:100%;min-height:48px;color:var(--ink);background:var(--paper);border:1px solid var(--line-strong);font:inherit;border-radius:12px;padding:0 13px;font-size:16px}.relay-ops-shell .ops-task-search button{color:#fff;background:var(--blue);border:1px solid var(--blue);min-height:48px;font:inherit;border-radius:12px;padding:0 16px;font-size:13px;font-weight:780}.ops-sheet-layer[data-presentation=responsive-dialog] .entity-action-sheet .ops-entity-action-groups>section.danger-group{order:99}.ops-sheet-layer[data-presentation=responsive-dialog] .entity-action-sheet .ops-entity-action-groups>section.danger-group>div{border-color:#f2caca}.relay-operator-login{background:var(--canvas);place-items:stretch stretch;min-height:100svh;padding:0;display:grid}.relay-login-brand{min-width:0;padding:max(30px, env(safe-area-inset-top)) 28px 34px;color:#fff;background:radial-gradient(circle at 15% 0,#24465a,#0000 42%),linear-gradient(145deg,#102b34,#101828 62%,#182b63);align-content:space-between;gap:34px;display:grid}.relay-login-brand>img{width:138px;height:auto}.relay-login-brand>div>span{color:var(--mint);letter-spacing:.12em;align-items:center;gap:9px;font-size:12px;font-weight:850;display:flex}.relay-login-brand>div>span:before{background:var(--mint);content:"";width:22px;height:2px}.relay-login-brand h1{color:#fff;letter-spacing:-.055em;max-width:640px;margin:18px 0 16px;font-size:clamp(2.5rem,8vw,4.6rem);line-height:.98}.relay-login-brand p{color:#c7d0df;max-width:620px;margin:0;font-size:16px;line-height:1.65}.relay-login-guardrails{gap:9px;margin:0;padding:0;list-style:none;display:grid}.relay-login-guardrails li{background:#ffffff0f;border:1px solid #ffffff1f;border-radius:14px;align-items:center;gap:12px;min-height:52px;padding:10px 13px;display:flex}.relay-login-guardrails li svg{width:20px;color:var(--mint);flex:none}.relay-login-guardrails li span{gap:2px;display:grid}.relay-login-guardrails li strong{font-size:14px}.relay-login-guardrails li small{color:#aeb9ca;font-size:12px}.relay-operator-login>section{background:var(--paper);width:min(100%,520px);box-shadow:none;border:0;border-radius:0;place-self:center;padding:clamp(28px,7vw,52px)}.relay-access-state{min-height:100svh;padding:max(24px, env(safe-area-inset-top)) 18px max(24px, env(safe-area-inset-bottom));background:radial-gradient(circle at top, var(--blue-soft), var(--canvas) 42%);place-items:center;display:grid}.relay-access-state>section{background:var(--paper);border:1px solid var(--line);border-radius:var(--radius-lg);width:min(100%,440px);padding:clamp(24px,5vw,38px);box-shadow:0 24px 70px #1018281f}.relay-operator-login>section>img{width:154px;height:auto;margin-bottom:22px}.relay-operator-login h1,.relay-access-state h1{color:var(--ink);letter-spacing:-.04em}.relay-operator-login h1{margin:8px 0;font-size:clamp(2.25rem,6vw,3.6rem)}.relay-operator-login>section>p{color:var(--muted);margin:0;font-size:16px;line-height:1.55}.relay-operator-login>section>span{color:var(--blue);margin-top:0}.relay-operator-login form{margin-top:28px}.relay-operator-login label{font-size:14px}.relay-operator-login input{border-color:var(--line-strong);border-radius:13px;min-height:52px;padding-inline:13px}.relay-operator-login form button{color:#fff;background:var(--blue);box-shadow:0 10px 24px #365cf533}.relay-operator-login form a{width:fit-content;color:var(--blue-deep);font-size:14px;font-weight:720}.relay-operator-login form button,.relay-access-state a,.relay-access-state button{min-height:48px}.relay-auth-notice{background:var(--blue-soft);color:var(--blue-deep);border-radius:12px;margin:16px 0;padding:12px 14px;font-size:13px;line-height:1.45}.relay-auth-notice.attention{color:#5d6678}.relay-auth-notice.danger,.relay-auth-error{color:#a73535;background:#fff1f0}.relay-auth-notice.success{background:var(--mint-soft);color:var(--mint-deep)}.relay-auth-error{border-radius:10px;padding:10px 12px}.relay-access-state>section{text-align:center}.relay-access-state-icon{background:var(--blue-soft);width:54px;height:54px;color:var(--blue);border-radius:16px;place-items:center;margin:0 auto 18px;display:grid}.relay-access-state-icon svg{width:26px}.relay-access-state>section>span:nth-child(2){color:var(--blue-deep);letter-spacing:.11em;font-size:11px;font-weight:900}.relay-access-state p{color:var(--muted);line-height:1.55}.relay-access-state>section>div{gap:9px;margin-top:22px;display:grid}.relay-access-state a,.relay-access-state button{border:1px solid var(--line);background:var(--paper);color:var(--ink);font:inherit;border-radius:12px;justify-content:center;align-items:center;font-weight:750;text-decoration:none;display:flex}.relay-access-state a:first-child{color:#fff;background:var(--blue);border-color:var(--blue)}@media (max-width:430px){.ops-mobile-wordmark span{display:none}.ops-mobile-topbar.contextual .ops-context-title{justify-items:start}.relay-login-brand{padding-inline:22px}.relay-login-brand h1{font-size:2.7rem}.relay-operator-login>section{padding-inline:24px}}@media (min-width:1024px){.ops-sheet-layer[data-presentation=responsive-dialog]{align-items:center;padding:24px}.ops-sheet-layer[data-presentation=responsive-dialog] .ops-bottom-sheet{border-radius:22px;width:min(100%,460px);max-height:min(720px,100dvh - 48px);margin:0}.ops-sheet-layer[data-presentation=responsive-dialog] .ops-sheet-handle{display:none}.ops-account-sheet{width:min(100%,410px)!important}.relay-operator-login{grid-template-columns:minmax(0,1.08fr) minmax(440px,.92fr)}.relay-login-brand{min-height:100svh;padding:clamp(44px,6vw,82px)}.relay-login-brand h1{font-size:clamp(3.6rem,5vw,5.6rem)}.relay-login-guardrails{grid-template-columns:repeat(3,minmax(0,1fr))}.relay-login-guardrails li{align-items:flex-start}}@media (prefers-reduced-motion:reduce){.relay-ops-shell *,.relay-operator-login *,.relay-access-state *{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important}}
.ops-today-v3,.ops-inbox-page,.ops-thread-page{width:min(100% - 48px,1120px);color:var(--ops-text);margin:0 auto;padding:32px 0 120px}.today-command-heading,.ops-command-heading{justify-content:space-between;align-items:flex-end;gap:20px;margin-bottom:18px;display:flex}.today-command-heading>div>span,.ops-command-heading>div>span,.today-command-block>header span{color:var(--ops-teal-strong);letter-spacing:.11em;font-size:9px;font-weight:900}.today-command-heading h1,.ops-command-heading h1{color:var(--ops-navy);letter-spacing:-.045em;margin:5px 0 4px;font-size:clamp(30px,4vw,42px);line-height:1}.today-command-heading p,.ops-command-heading p{color:var(--ops-muted);margin:0;font-size:13px;line-height:1.45}.today-first-actions{grid-template-columns:1fr 1fr;gap:10px;margin-bottom:12px;display:grid}.today-first-actions>a{min-height:68px;color:var(--ops-navy);border:1px solid var(--ops-border);box-shadow:var(--ops-shadow-card);background:#fff;border-radius:16px;grid-template-columns:38px minmax(0,1fr) 18px;align-items:center;gap:10px;padding:10px 14px;text-decoration:none;display:grid}.today-first-actions>a.primary{color:#fff;background:linear-gradient(135deg,var(--ops-teal-strong),#1f6f69);border-color:#0000}.today-first-actions>a>svg:first-child{width:22px}.today-first-actions>a>svg:last-child{justify-self:end;width:17px}.today-first-actions span{gap:3px;display:grid}.today-first-actions strong{font-size:14px}.today-first-actions small{color:inherit;opacity:.75;font-size:10px}.today-command-summary{grid-template-columns:repeat(4,minmax(0,1fr));gap:9px;display:grid}.today-command-summary>article{color:#d8e5e8;background:#102535;border:1px solid #ffffff12;border-radius:16px;grid-template-columns:28px minmax(0,1fr);align-items:start;gap:9px;min-width:0;min-height:112px;padding:14px;display:grid}.today-command-summary>article>svg{color:#77c8ba;width:22px}.today-command-summary>article>span{gap:3px;min-width:0;display:grid}.today-command-summary small{color:#9fb4ba;text-transform:uppercase;font-size:9px;font-weight:800}.today-command-summary strong{color:#fff;letter-spacing:-.04em;text-overflow:ellipsis;font-size:25px;line-height:1.1;overflow:hidden}.today-command-summary em{color:#9fb4ba;font-size:9px;font-style:normal;line-height:1.35}.today-command-summary .attention>svg,.today-command-summary .attention strong{color:#f2bc72}.today-command-summary .clear>svg{color:#8ed5c7}.today-command-block{margin-top:22px}.today-command-block>header{justify-content:space-between;align-items:flex-end;gap:16px;min-height:46px;margin-bottom:9px;display:flex}.today-command-block>header h2{color:var(--ops-navy);letter-spacing:-.025em;margin:4px 0 0;font-size:20px}.today-command-block>header>a{min-height:44px;color:var(--ops-teal-strong);align-items:center;font-size:11px;font-weight:850;text-decoration:none;display:inline-flex}.today-route-list{border:1px solid var(--ops-border);box-shadow:var(--ops-shadow-card);background:#fff;border-radius:18px;overflow:hidden}.today-route-stop{border-top:1px solid var(--ops-border);grid-template-columns:82px minmax(0,1fr);gap:9px 12px;padding:14px;display:grid}.today-route-stop:first-child{border-top:0}.today-route-time{flex-direction:column;grid-row:1/4;align-items:center;gap:7px;display:flex}.today-route-time i{color:#fff;background:var(--ops-teal-strong);border-radius:999px;place-items:center;width:28px;height:28px;font-size:11px;font-style:normal;font-weight:900;display:grid}.today-route-time time{color:var(--ops-navy);font-size:18px;font-weight:900}.today-route-time span{background:linear-gradient(var(--ops-teal-strong),transparent);flex:1;width:2px;min-height:80px}.today-route-device{min-width:0;color:inherit;grid-template-columns:58px minmax(0,1fr) auto;align-items:center;gap:10px;text-decoration:none;display:grid}.today-route-device .today-device-thumbnail{width:58px;height:66px;position:relative;overflow:hidden}.today-route-device .today-device-thumbnail img{object-fit:contain;padding:5px}.today-route-device>span{gap:2px;min-width:0;display:grid}.today-route-device strong,.today-route-device b,.today-route-device small{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.today-route-device strong{color:var(--ops-navy);font-size:14px}.today-route-device b{font-size:11px}.today-route-device small{color:var(--ops-muted);font-size:9px}.today-route-device .today-route-offer{text-align:right}.today-route-device .today-route-offer strong{font-size:24px}.today-route-device .today-route-offer small{color:var(--ops-teal-strong);font-size:9px}.today-route-place{background:var(--ops-surface-muted);border-radius:12px;grid-template-columns:18px minmax(0,1fr) auto;align-items:center;gap:8px;padding:9px 10px;display:grid}.today-route-place>svg{width:17px;color:var(--ops-teal-strong)}.today-route-place>span{gap:2px;min-width:0;display:grid}.today-route-place strong,.today-route-place small,.today-route-place em{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.today-route-place strong{font-size:11px}.today-route-place small,.today-route-place em{color:var(--ops-muted);font-size:9px;font-style:normal}.today-route-actions{flex-wrap:wrap;align-items:center;gap:5px;display:flex}.today-route-actions>a,.today-route-actions>span{min-height:44px;color:var(--ops-navy);border:1px solid var(--ops-border);background:#fff;border-radius:11px;justify-content:center;align-items:center;gap:5px;padding:0 11px;font-size:10px;font-weight:850;text-decoration:none;display:inline-flex}.today-route-actions>a.primary{color:#fff;background:var(--ops-navy);border-color:var(--ops-navy);margin-left:auto}.today-route-actions>span.disabled{color:var(--ops-muted);background:var(--ops-surface-muted);margin-left:auto}.today-route-actions svg{width:15px}.today-command-empty{border:1px solid var(--ops-border);background:#fff;border-radius:18px;grid-template-columns:42px minmax(0,1fr) auto;align-items:center;gap:12px;min-height:112px;padding:18px;display:grid}.today-command-empty>svg{width:28px;color:var(--ops-teal-strong)}.today-command-empty strong{color:var(--ops-navy)}.today-command-empty p{color:var(--ops-muted);margin:4px 0 0;font-size:11px}.today-command-empty a{min-height:44px;color:var(--ops-teal-strong);align-items:center;padding:0 12px;font-size:11px;font-weight:850;text-decoration:none;display:inline-flex}.today-queue-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;display:grid}.today-queue-grid>a{min-height:82px;color:inherit;border:1px solid var(--ops-border);background:#fff;border-radius:14px;grid-template-columns:40px minmax(0,1fr) 30px 16px;align-items:center;gap:9px;padding:10px 12px;text-decoration:none;display:grid}.today-queue-grid>a>i{width:40px;height:40px;color:var(--ops-teal-strong);background:var(--ops-mint);border-radius:12px;place-items:center;display:grid}.today-queue-grid>a.attention>i{color:#9a6420;background:#fff3df}.today-queue-grid>a.danger>i{color:#a33b3b;background:#fff0ed}.today-queue-grid i svg{width:19px}.today-queue-grid>a>span{gap:3px;min-width:0;display:grid}.today-queue-grid strong{color:var(--ops-navy);font-size:12px}.today-queue-grid small{color:var(--ops-muted);font-size:9px;line-height:1.35}.today-queue-grid b{width:30px;height:30px;color:var(--ops-teal-strong);background:var(--ops-mint);border-radius:999px;place-items:center;font-size:12px;display:grid}.today-queue-grid>a>svg{width:15px;color:var(--ops-muted)}.today-cash-plan{border:1px solid var(--ops-border);box-shadow:var(--ops-shadow-card);background:#fff;border-radius:18px;padding:18px}.today-cash-plan>header{margin-top:-2px}.today-cash-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:8px;display:grid}.today-cash-grid>article{background:var(--ops-surface-muted);border-radius:12px;min-width:0;padding:12px}.today-cash-grid small,.today-cash-grid strong,.today-cash-grid em{display:block}.today-cash-grid small{color:var(--ops-muted);text-transform:uppercase;font-size:9px;font-weight:800}.today-cash-grid strong{color:var(--ops-navy);letter-spacing:-.03em;margin-top:5px;font-size:20px}.today-cash-grid em{color:var(--ops-muted);margin-top:4px;font-size:9px;font-style:normal;line-height:1.4}.today-cash-grid .danger strong{color:var(--ops-error)}.today-cash-plan>p{color:var(--ops-muted);align-items:center;gap:7px;margin:12px 0 0;font-size:10px;display:flex}.today-cash-plan>p svg{width:16px;color:var(--ops-teal-strong)}.lead-card-next-action{min-height:47px;color:var(--ops-teal-strong);border-top:1px solid var(--ops-border);justify-content:space-between;align-items:center;gap:8px;margin:0 11px;padding:6px 2px 7px;text-decoration:none;display:flex}.lead-card-next-action>span{gap:2px;display:grid}.lead-card-next-action small{color:var(--ops-muted);letter-spacing:.08em;font-size:7px;font-weight:900}.lead-card-next-action strong{font-size:11px}.lead-card-next-action>svg{width:16px}.lead-card-next-action.closed{color:var(--ops-muted)}.ops-lead-detail-v4{max-width:1040px}.lead-readonly-copy{color:#d9efea;align-items:center;gap:7px;margin:12px 0 0;font-size:11px;display:flex}.lead-readonly-copy svg{width:16px}.lead-next-action-v4{background:linear-gradient(135deg,#f8fffd,#eef9f6);border-color:#9dcfc5}.lead-next-action-v4>p{color:var(--ops-text);margin:8px 0 0;font-size:13px;line-height:1.5}.lead-next-action-v4>small{color:var(--ops-warning);align-items:center;gap:6px;margin-top:8px;font-size:10px;display:flex}.lead-next-action-v4>small svg{width:15px}.lead-pickup-summary-v4{background:var(--ops-surface-muted);border:1px solid var(--ops-border);border-radius:13px;grid-template-columns:24px minmax(0,1fr) auto;align-items:center;gap:10px;padding:12px;display:grid}.lead-pickup-summary-v4>svg{width:22px;color:var(--ops-teal-strong)}.lead-pickup-summary-v4>span:nth-child(2){gap:3px;min-width:0;display:grid}.lead-pickup-summary-v4 strong{font-size:13px}.lead-pickup-summary-v4 small,.lead-pickup-summary-v4 em{color:var(--ops-muted);font-size:10px;font-style:normal}.lead-pickup-summary-v4 em{align-items:center;gap:4px;display:flex}.lead-pickup-summary-v4 em svg{width:13px}.lead-pickup-summary-v4>span:last-child{gap:5px;display:flex}.lead-pickup-summary-v4 a{min-height:44px;color:var(--ops-teal-strong);border:1px solid var(--ops-border);background:#fff;border-radius:10px;align-items:center;padding:0 10px;font-size:10px;font-weight:850;text-decoration:none;display:inline-flex}.lead-pickup-scheduling-v4{margin-top:10px}.lead-device-photo-groups-v4{grid-column:1/-1;grid-template-columns:1fr 1fr;gap:10px;display:grid}.lead-private-device-photos{min-width:0;margin-top:0}.lead-offer-metrics-v4>div.wide{grid-column:span 2}.lead-offer-metrics-v4 em{color:var(--ops-muted);margin-top:3px;font-size:8px;font-style:normal;line-height:1.35;display:block}.lead-activity-timeline-v4{border-top:1px solid var(--ops-border);margin-top:16px;padding-top:14px}.lead-activity-timeline-v4>h3{color:var(--ops-navy);margin:0 0 8px;font-size:13px}.lead-activity-timeline-v4>article{border-top:1px solid var(--ops-border);justify-content:space-between;align-items:center;gap:12px;min-height:48px;padding:7px 0;display:flex}.lead-activity-timeline-v4>article:first-of-type{border-top:0}.lead-activity-timeline-v4 span{gap:2px;min-width:0;display:grid}.lead-activity-timeline-v4 strong{font-size:11px}.lead-activity-timeline-v4 small,.lead-activity-timeline-v4 time{color:var(--ops-muted);font-size:9px}.lead-downstream-state-v4{border:1px solid var(--ops-border);border-radius:13px;margin-top:14px}.lead-downstream-state-v4>summary{cursor:pointer;min-height:48px;color:var(--ops-navy);justify-content:space-between;align-items:center;padding:0 12px;font-size:11px;font-weight:850;display:flex}.lead-downstream-state-v4>summary svg{width:16px}.lead-downstream-state-v4>div{padding:0 12px 12px}.lead-downstream-state-v4 p{border-top:1px solid var(--ops-border);grid-template-columns:18px 110px minmax(0,1fr);align-items:center;gap:7px;min-height:40px;margin:0;font-size:10px;display:grid}.lead-downstream-state-v4 p svg{width:15px;color:var(--ops-teal-strong)}.lead-downstream-state-v4 p span{color:var(--ops-muted)}.lead-sticky-primary-v4{z-index:18;color:#fff;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#0b1d31f5;border:1px solid #ffffff24;border-radius:16px;justify-content:space-between;align-items:center;gap:12px;margin-top:18px;padding:8px 8px 8px 14px;display:flex;position:sticky;bottom:18px;box-shadow:0 14px 40px #05131e47}.lead-sticky-primary-v4>span:first-child{gap:2px;display:grid}.lead-sticky-primary-v4 small{color:#95b6bc;font-size:8px;font-weight:900}.lead-sticky-primary-v4 strong{font-size:13px}.lead-sticky-primary-v4>a,.lead-sticky-primary-v4>span[aria-disabled]{color:#fff;background:var(--ops-teal-strong);border-radius:12px;align-items:center;gap:7px;min-height:48px;padding:0 15px;font-size:12px;font-weight:900;text-decoration:none;display:inline-flex}.lead-sticky-primary-v4>a svg{width:16px}.lead-sticky-primary-v4.disabled>span[aria-disabled]{color:#b4c1c5;background:#3a4a54}.ops-command-heading>a{min-height:44px;color:var(--ops-teal-strong);border:1px solid var(--ops-border);background:#fff;border-radius:11px;align-items:center;gap:6px;padding:0 12px;font-size:11px;font-weight:850;text-decoration:none;display:inline-flex}.ops-command-heading>a svg{width:16px}.ops-inbox-search{grid-template-columns:minmax(0,1fr) auto;gap:7px;display:grid}.ops-inbox-search label{border:1px solid var(--ops-border);background:#fff;border-radius:13px;align-items:center;gap:8px;min-height:48px;padding:0 12px;display:flex}.ops-inbox-search svg{width:18px;color:var(--ops-muted)}.ops-inbox-search input{width:100%;color:var(--ops-text);font:inherit;background:0 0;border:0;outline:0;font-size:14px}.ops-inbox-search button{color:#fff;background:var(--ops-navy);min-width:82px;font:inherit;border:0;border-radius:12px;font-size:11px;font-weight:850}.ops-inbox-filters{scrollbar-width:none;gap:7px;margin:10px 0 14px;display:flex;overflow-x:auto}.ops-inbox-filters>a{min-height:42px;color:var(--ops-muted);border:1px solid var(--ops-border);background:#fff;border-radius:999px;flex:none;align-items:center;gap:6px;padding:0 11px;font-size:10px;font-weight:850;text-decoration:none;display:inline-flex}.ops-inbox-filters>a small{background:var(--ops-surface-muted);border-radius:999px;place-items:center;min-width:20px;height:20px;padding:0 5px;display:grid}.ops-inbox-filters>a.active{color:#fff;background:var(--ops-teal-strong);border-color:var(--ops-teal-strong)}.ops-inbox-filters>a.active small{background:#ffffff2b}.ops-thread-list{border:1px solid var(--ops-border);box-shadow:var(--ops-shadow-card);background:#fff;border-radius:18px;overflow:hidden}.ops-thread-list>a{min-height:96px;color:inherit;border-top:1px solid var(--ops-border);grid-template-columns:64px minmax(0,1fr) auto;align-items:center;gap:11px;padding:11px 13px;text-decoration:none;display:grid}.ops-thread-list>a:first-child{border-top:0}.ops-thread-list>a.unread{background:#f5fbf9}.ops-thread-device{background:var(--ops-surface-muted);border-radius:13px;width:62px;height:70px;position:relative;overflow:hidden}.ops-thread-device img{object-fit:contain;padding:5px}.ops-thread-summary{gap:3px;min-width:0;display:grid}.ops-thread-summary>span:first-child{justify-content:space-between;align-items:center;gap:10px;display:flex}.ops-thread-summary strong{color:var(--ops-navy);text-overflow:ellipsis;white-space:nowrap;font-size:13px;overflow:hidden}.ops-thread-summary time{color:var(--ops-muted);font-size:9px}.ops-thread-summary>b{font-size:10px}.ops-thread-summary>small{color:var(--ops-muted);text-overflow:ellipsis;white-space:nowrap;font-size:10px;overflow:hidden}.ops-thread-summary>em{color:var(--ops-muted);align-items:center;gap:6px;font-size:8px;font-style:normal;display:flex}.ops-thread-summary>em svg{width:13px}.ops-thread-unread{color:#fff;background:var(--ops-teal-strong);border-radius:999px;place-items:center;width:26px;height:26px;font-size:10px;font-weight:900;display:grid}.ops-thread-list>a>svg{width:16px;color:var(--ops-muted)}.ops-inbox-empty{text-align:center;border:1px solid var(--ops-border);background:#fff;border-radius:18px;align-content:center;place-items:center;min-height:220px;display:grid}.ops-inbox-empty>svg{width:34px;color:var(--ops-teal-strong)}.ops-inbox-empty h2{color:var(--ops-navy);margin:10px 0 4px}.ops-inbox-empty p{color:var(--ops-muted);margin:0;font-size:12px}.ops-command-pagination{grid-template-columns:1fr auto 1fr;align-items:center;min-height:58px;display:grid}.ops-command-pagination>a,.ops-command-pagination>span{min-height:44px;color:var(--ops-teal-strong);align-items:center;gap:5px;font-size:10px;font-weight:850;text-decoration:none;display:flex}.ops-command-pagination>:last-child{justify-self:end}.ops-command-pagination>strong{color:var(--ops-muted);font-size:9px}.ops-command-pagination svg{width:15px}.ops-inbox-truth{color:var(--ops-muted);align-items:flex-start;gap:7px;margin:4px 0 0;font-size:10px;line-height:1.4;display:flex}.ops-inbox-truth svg{width:15px;color:var(--ops-teal-strong);flex:none}.ops-thread-page{max-width:940px}.ops-thread-heading{grid-template-columns:44px minmax(0,1fr) auto;align-items:center;gap:10px;margin-bottom:12px;display:grid}.ops-thread-heading>a{width:44px;height:44px;color:var(--ops-navy);border:1px solid var(--ops-border);background:#fff;border-radius:12px;place-items:center;display:grid}.ops-thread-heading>a svg{width:18px}.ops-thread-heading>div{min-width:0}.ops-thread-heading>div>span{color:var(--ops-teal-strong);letter-spacing:.1em;font-size:8px;font-weight:900}.ops-thread-heading h1{color:var(--ops-navy);text-overflow:ellipsis;white-space:nowrap;margin:3px 0 2px;font-size:28px;overflow:hidden}.ops-thread-heading p{color:var(--ops-muted);margin:0;font-size:10px}.ops-thread-heading form button,.ops-thread-current{min-height:42px;color:var(--ops-teal-strong);border:1px solid var(--ops-border);background:#fff;border-radius:11px;align-items:center;gap:5px;padding:0 11px;font-size:10px;font-weight:850;display:inline-flex}.ops-thread-current svg{width:15px}.ops-thread-context{grid-template-columns:minmax(0,1.35fr) auto;gap:8px;margin-bottom:14px;display:grid}.ops-thread-context-device,.ops-thread-appointment{border:1px solid var(--ops-border);background:#fff;border-radius:14px;grid-template-columns:54px minmax(0,1fr) auto;align-items:center;gap:10px;min-height:78px;padding:10px;display:grid}.ops-thread-context-device>.device-thumbnail{width:54px;height:58px;position:relative}.ops-thread-context-device>span,.ops-thread-appointment>span{gap:2px;min-width:0;display:grid}.ops-thread-context-device small,.ops-thread-appointment small{color:var(--ops-teal-strong);font-size:8px;font-weight:900}.ops-thread-context-device strong,.ops-thread-appointment strong{color:var(--ops-navy);font-size:12px}.ops-thread-context-device em,.ops-thread-appointment em{color:var(--ops-muted);font-size:9px;font-style:normal}.ops-thread-context-device>a,.ops-thread-appointment>a{min-height:42px;color:var(--ops-teal-strong);align-items:center;padding:0 9px;font-size:10px;font-weight:850;text-decoration:none;display:inline-flex}.ops-thread-context-actions{align-items:center;gap:5px;display:flex}.ops-thread-context-actions>a{min-width:58px;min-height:48px;color:var(--ops-navy);border:1px solid var(--ops-border);background:#fff;border-radius:12px;flex-direction:column;justify-content:center;align-items:center;gap:2px;font-size:9px;font-weight:850;text-decoration:none;display:flex}.ops-thread-context-actions svg{width:17px;color:var(--ops-teal-strong)}.ops-thread-appointment{grid-column:1/-1;grid-template-columns:24px minmax(0,1fr) auto}.ops-thread-appointment>svg{width:21px;color:var(--ops-teal-strong)}.ops-thread-context-actions>.external-contact-actions{margin:0}.ops-thread-context-actions>.external-contact-actions>a,.ops-thread-context-actions>.external-contact-actions>button{border-color:var(--ops-border);background:#fff}.ops-thread-timeline{border:1px solid var(--ops-border);background:#f1f5f4;border-radius:17px;gap:8px;padding:16px;display:grid}.ops-thread-timeline>article{border:1px solid var(--ops-border);background:#fff;border-radius:14px;width:min(84%,640px);padding:10px 12px}.ops-thread-timeline>article.outbound{background:#e9f6f3;border-color:#c7e3dc;margin-left:auto}.ops-message-meta,.ops-thread-timeline footer{justify-content:space-between;align-items:center;gap:10px;display:flex}.ops-message-meta span{color:var(--ops-muted);text-transform:uppercase;font-size:8px;font-weight:850}.ops-message-subject{color:var(--ops-navy);margin-top:7px;font-size:11px;display:block}.ops-thread-timeline article>p{color:var(--ops-text);white-space:pre-wrap;margin:6px 0;font-size:12px;line-height:1.5}.ops-thread-timeline footer span{color:var(--ops-muted);align-items:center;gap:4px;font-size:8px;display:flex}.ops-thread-timeline footer span svg{width:13px}.ops-thread-timeline footer time{color:var(--ops-muted);font-size:8px}.ops-message-error{color:var(--ops-error);margin-top:7px;font-size:9px;display:block}.ops-thread-timeline form button{min-height:40px;color:var(--ops-error);font:inherit;background:#fff;border:1px solid #ecc8c2;border-radius:10px;align-items:center;gap:5px;margin-top:8px;padding:0 10px;font-size:9px;font-weight:850;display:inline-flex}.ops-thread-timeline form button svg{width:14px}.inbox-composer,.inbox-readonly-notice{border:1px solid var(--ops-border);box-shadow:var(--ops-shadow-card);background:#fff;border-radius:17px;margin-top:14px;padding:16px}.inbox-composer>header{justify-content:space-between;align-items:flex-end;gap:12px;display:flex}.inbox-composer>header span{color:var(--ops-teal-strong);font-size:8px;font-weight:900}.inbox-composer h2{color:var(--ops-navy);margin:3px 0 0;font-size:17px}.inbox-composer>header>div:last-child{gap:4px;display:flex}.inbox-composer>header button{min-height:42px;color:var(--ops-muted);border:1px solid var(--ops-border);font:inherit;background:#fff;border-radius:10px;align-items:center;gap:5px;padding:0 10px;font-size:9px;font-weight:850;display:inline-flex}.inbox-composer>header button.active{color:#fff;background:var(--ops-teal-strong);border-color:var(--ops-teal-strong)}.inbox-composer button svg{width:15px}.inbox-composer form{gap:10px;margin-top:12px;display:grid}.inbox-compose-controls{grid-template-columns:1fr 1fr;gap:8px;display:grid}.inbox-composer label{color:var(--ops-navy);gap:5px;font-size:10px;font-weight:800;display:grid}.inbox-composer label>span{align-items:center;gap:4px;display:flex}.inbox-composer label svg{width:14px}.inbox-composer input,.inbox-composer select,.inbox-composer textarea{width:100%;min-height:44px;color:var(--ops-text);border:1px solid var(--ops-border);font:inherit;background:#fff;border-radius:10px;padding:9px 10px;font-size:14px}.inbox-composer textarea{resize:vertical;min-height:108px}.inbox-compose-submit{justify-content:space-between;align-items:center;gap:10px;display:flex}.inbox-compose-submit small{color:var(--ops-muted);align-items:center;gap:5px;font-size:9px;display:flex}.inbox-compose-submit button{color:#fff;background:var(--ops-navy);min-height:46px;font:inherit;border:0;border-radius:11px;align-items:center;gap:6px;padding:0 14px;font-size:11px;font-weight:850;display:inline-flex}.inbox-compose-result{margin:10px 0 0;font-size:10px}.inbox-readonly-notice{align-items:flex-start;gap:10px;display:flex}.inbox-readonly-notice>svg{width:22px;color:var(--ops-teal-strong)}.inbox-readonly-notice h2{color:var(--ops-navy);margin:0;font-size:15px}.inbox-readonly-notice p{color:var(--ops-muted);margin:4px 0 0;font-size:11px;line-height:1.45}.ops-thread-support-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin-top:14px;display:grid}.ops-thread-support-grid>article{border:1px solid var(--ops-border);background:#fff;border-radius:14px;min-width:0;padding:13px}.ops-thread-support-grid header{align-items:center;gap:6px;display:flex}.ops-thread-support-grid header svg{width:17px;color:var(--ops-teal-strong)}.ops-thread-support-grid h2{color:var(--ops-navy);margin:0;font-size:13px}.ops-thread-support-grid article>div{border-top:1px solid var(--ops-border);padding:8px 0}.ops-thread-support-grid article>p{color:var(--ops-muted);font-size:10px}.ops-thread-support-grid strong,.ops-thread-support-grid p,.ops-thread-support-grid time{display:block}.ops-thread-support-grid strong{font-size:10px}.ops-thread-support-grid p{color:var(--ops-muted);margin:3px 0;font-size:9px;line-height:1.35}.ops-thread-support-grid time{color:var(--ops-muted);font-size:8px}@media (max-width:1023px){.v2-ops-shell .ops-today-v3,.v2-ops-shell .ops-inbox-page,.v2-ops-shell .ops-thread-page{width:calc(100% - 24px);padding:13px 0 calc(98px + env(safe-area-inset-bottom))}.today-command-heading,.ops-command-heading{align-items:flex-start}.today-command-summary{grid-template-columns:1fr 1fr}.today-route-stop{grid-template-columns:68px minmax(0,1fr)}.today-cash-grid{grid-template-columns:1fr 1fr}.ops-lead-detail-v4{width:calc(100% - 24px);max-width:none;display:block}.ops-lead-detail-v4>.lead-detail-card-v4{margin-top:12px}.lead-sticky-primary-v4{bottom:calc(82px + env(safe-area-inset-bottom))}.ops-thread-support-grid,.ops-thread-context{grid-template-columns:1fr}.ops-thread-context-actions{grid-row:auto}.ops-thread-appointment{grid-column:auto}}@media (max-width:620px){.today-command-heading .manual-intake-trigger{display:none}.today-first-actions,.today-queue-grid{grid-template-columns:1fr}.today-command-summary{gap:7px}.today-command-summary>article{grid-template-columns:23px minmax(0,1fr);min-height:103px;padding:11px}.today-command-summary>article>svg{width:19px}.today-command-summary strong{font-size:20px}.today-route-stop{grid-template-columns:52px minmax(0,1fr);gap:8px;padding:12px 10px}.today-route-time time{font-size:14px}.today-route-device{grid-template-columns:50px minmax(0,1fr)}.today-route-device .today-device-thumbnail{width:50px;height:58px}.today-route-device .today-route-offer{text-align:left;grid-column:2}.today-route-place{grid-template-columns:17px minmax(0,1fr)}.today-route-place .ops-status-badge{grid-column:2;justify-self:start}.today-route-actions>a{flex:64px}.today-route-actions>a.primary,.today-route-actions>span.disabled{flex-basis:100%;margin-left:0}.today-cash-grid{grid-template-columns:1fr 1fr}.today-cash-grid strong{font-size:17px}.today-command-empty{grid-template-columns:38px minmax(0,1fr)}.today-command-empty>a{grid-column:2;padding:0}.lead-device-photo-groups-v4{grid-template-columns:1fr}.lead-pickup-summary-v4{grid-template-columns:22px minmax(0,1fr)}.lead-pickup-summary-v4>span:last-child{grid-column:2}.lead-offer-metrics-v4>div.wide{grid-column:1/-1}.lead-sticky-primary-v4{margin-inline:-4px}.lead-sticky-primary-v4>span:first-child{max-width:46%}.lead-sticky-primary-v4>a{text-align:center;padding-inline:11px}.ops-command-heading>a{display:none}.ops-inbox-search{grid-template-columns:1fr}.ops-inbox-search button{min-height:44px}.ops-thread-list>a{grid-template-columns:54px minmax(0,1fr) auto;padding-inline:10px}.ops-thread-device{width:52px;height:60px}.ops-thread-summary>em{flex-wrap:wrap}.ops-thread-heading{grid-template-columns:44px minmax(0,1fr)}.ops-thread-heading>form,.ops-thread-heading>.ops-thread-current{grid-column:2;justify-self:start}.ops-thread-context-device{grid-template-columns:50px minmax(0,1fr)}.ops-thread-context-device>a{grid-column:2;padding:0}.ops-thread-context-actions{display:block}.ops-thread-context-actions>.external-contact-actions{grid-template-columns:repeat(3,1fr);display:grid}.ops-thread-timeline{padding:10px}.ops-thread-timeline>article{width:92%}.inbox-composer>header{flex-direction:column;align-items:flex-start}.inbox-compose-controls{grid-template-columns:1fr}.inbox-compose-submit{flex-direction:column;align-items:flex-start}.inbox-compose-submit button{justify-content:center;width:100%}}@media (min-width:1024px){.ops-today-v3{width:min(100% - 48px,1120px);max-width:1120px;padding:32px 0 120px;display:block}.ops-lead-detail-v4{width:min(100% - 48px,1040px);max-width:1040px;display:block}.ops-lead-detail-v4>.lead-detail-card-v4{margin-top:14px}.lead-detail-hero-v4{margin-bottom:0}.lead-sticky-primary-v4{width:auto;position:sticky;transform:none}.today-command-summary,.today-first-actions,.today-command-block{grid-area:auto}}@media (prefers-reduced-motion:reduce){.lead-sticky-primary-v4{-webkit-backdrop-filter:none;backdrop-filter:none}}
.ops-pickups-v11,.ops-pickup-detail-v11{width:min(100% - 48px,1120px);min-width:0;margin:0 auto;padding:28px 0 48px}.ops-pickups-v11 *,.ops-pickup-detail-v11 *{box-sizing:border-box}.ops-pickups-v11 svg,.ops-pickup-detail-v11 svg{flex:none;width:18px;height:18px}.pickup-workspace-actions,.pickup-state-filters{gap:8px;margin:16px 0;display:flex}.pickup-workspace-actions a,.relay-pickup-card footer>a,.pickup-detail-heading-v11>div:last-child>a,.pickup-meeting-links a{border:1px solid var(--ops-border);min-height:44px;color:var(--ops-navy);background:#fff;border-radius:12px;justify-content:center;align-items:center;gap:7px;padding:10px 13px;font-size:13px;font-weight:750;text-decoration:none;display:inline-flex}.pickup-workspace-actions a.primary,.relay-pickup-card footer>a.primary,.pickup-detail-heading-v11 a.primary{background:var(--ops-teal-strong);color:#fff;border-color:#0000}.pickup-state-filters{overscroll-behavior-inline:contain;max-width:100%;padding-bottom:6px;overflow-x:auto}.pickup-state-filters a{min-height:44px;color:var(--ops-muted);border:1px solid var(--ops-border);background:#fff;border-radius:12px;flex:none;align-items:center;gap:8px;padding:9px 13px;font-size:13px;font-weight:750;text-decoration:none;display:inline-flex}.pickup-state-filters a.active{color:#fff;background:var(--ops-navy);border-color:var(--ops-navy)}.pickup-state-filters small{background:#8091a424;border-radius:6px;padding:3px 6px}.pickup-workspace-grid,.pickup-detail-layout-v11{grid-template-columns:minmax(0,1fr) 280px;align-items:start;gap:20px;display:grid}.pickup-workspace-main,.pickup-workspace-aside,.pickup-detail-main-v11,.pickup-detail-aside-v11{gap:16px;min-width:0;display:grid}.relay-pickup-panel,.pickup-detail-card-v11,.pickup-code-v11{border:1px solid var(--ops-border);background:#fff;border-radius:18px;min-width:0;padding:18px}.relay-pickup-panel>header,.relay-pickup-card>header,.pickup-detail-card-v11>header{justify-content:space-between;align-items:center;gap:12px;margin-bottom:16px;display:flex}.relay-pickup-panel>header span,.pickup-detail-card-v11 small,.pickup-code-v11>small{color:var(--ops-muted);font-size:11px;line-height:1.4}.relay-pickup-panel h2,.pickup-detail-card-v11 h2{color:var(--ops-navy);margin:4px 0 0;font-size:18px;line-height:1.25}.relay-pickup-panel>header>b{background:var(--ops-surface-muted);border-radius:8px;padding:5px 9px}.relay-pickup-list{gap:14px;display:grid}.relay-pickup-card{border:1px solid var(--ops-border);border-radius:16px;min-width:0;padding:16px}.relay-pickup-card>header time{gap:3px;display:grid}.relay-pickup-card>header strong{color:var(--ops-navy);font-size:18px}.relay-pickup-card small,.relay-pickup-card p{color:var(--ops-muted);font-size:12px;line-height:1.45}.relay-pickup-device{color:inherit;grid-template-columns:60px minmax(0,1fr) auto;align-items:center;gap:12px;text-decoration:none;display:grid}.relay-pickup-device>:first-child{object-fit:contain;width:60px;height:76px}.relay-pickup-device>span{overflow-wrap:anywhere;min-width:0}.relay-pickup-device h2{margin:4px 0;font-size:16px}.relay-pickup-device strong{font-size:13px}.relay-pickup-device p{margin:4px 0}.relay-pickup-device>b{text-align:right;color:var(--ops-navy);font-size:22px;display:grid}.relay-pickup-place{background:var(--ops-surface-muted);border-radius:12px;grid-template-columns:18px minmax(0,1fr);gap:8px;margin-top:14px;padding:12px;display:grid}.relay-pickup-place>span{overflow-wrap:anywhere;gap:3px;font-size:13px;display:grid}.relay-pickup-place em{color:var(--ops-muted);grid-column:2;font-size:11px;font-style:normal}.relay-pickup-readiness{grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin:14px 0;display:grid}.relay-pickup-readiness>span{overflow-wrap:anywhere;align-content:start;gap:5px;display:grid}.relay-pickup-readiness svg{color:var(--ops-teal-strong)}.relay-pickup-readiness strong{font-size:12px;line-height:1.4}.relay-pickup-card footer{border-top:1px solid var(--ops-border);flex-wrap:wrap;gap:7px;padding-top:12px;display:flex}.relay-pickup-card footer>a.primary{margin-left:auto}.pickup-readiness-list,.pickup-detail-card-v11 dl{gap:12px;margin:0;font-size:13px;display:grid}.pickup-readiness-list>div,.pickup-detail-card-v11 dl>div{justify-content:space-between;gap:12px;display:flex}.pickup-readiness-list dt,.pickup-detail-card-v11 dt{color:var(--ops-muted)}.pickup-readiness-list dd,.pickup-detail-card-v11 dd{text-align:right;overflow-wrap:anywhere;margin:0}.pickup-outcomes{grid-template-columns:1fr 1fr;gap:12px;display:grid}.pickup-outcomes article{gap:8px;display:grid}.pickup-outcomes strong{color:var(--ops-navy);font-size:24px}.relay-pickup-panel.compact p{color:var(--ops-muted);gap:8px;font-size:12px;line-height:1.5;display:flex}.pickup-detail-heading-v11{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:16px;margin-bottom:20px;display:flex}.pickup-detail-heading-v11 h1{color:var(--ops-navy);margin:10px 0;font-size:clamp(24px,4vw,34px)}.pickup-detail-heading-v11 p{color:var(--ops-muted);font-size:14px}.pickup-detail-heading-v11>div:first-child>span{flex-wrap:wrap;align-items:center;gap:10px;font-size:12px;display:flex}.pickup-detail-heading-v11>div:last-child{flex-wrap:wrap;gap:8px;display:flex}.pickup-device-hero-v11{background:var(--ops-navy);color:#fff;border-radius:18px;grid-template-columns:72px minmax(0,1fr) auto;align-items:center;gap:14px;padding:18px;display:grid}.pickup-device-hero-v11>:first-child{object-fit:contain;width:72px;height:90px}.pickup-device-hero-v11 h2{margin:5px 0;font-size:19px}.pickup-device-hero-v11 p,.pickup-device-hero-v11 small{color:#cbd5e1;font-size:12px}.pickup-device-hero-v11>strong{font-size:26px}.pickup-device-hero-v11>div>div{flex-wrap:wrap;gap:6px;font-size:11px;display:flex}.pickup-device-hero-v11>div>div span{background:#ffffff1f;border-radius:6px;padding:5px 7px}.pickup-detail-card-v11>header{justify-content:flex-start}.pickup-detail-card-v11>header>svg{color:var(--ops-teal-strong)}.pickup-detail-card-v11 p{color:var(--ops-muted);font-size:14px;line-height:1.55}.pickup-detail-card-v11 h3{font-size:16px}.pickup-route-sketch{background:var(--ops-surface-muted);border-radius:12px;align-items:center;gap:8px;padding:16px;display:flex}.pickup-route-sketch i{background:var(--ops-teal-strong);color:#fff;border-radius:50%;place-items:center;width:30px;height:30px;font-style:normal;display:grid}.pickup-route-sketch span{border-top:2px dashed var(--ops-border-strong);flex:1}.pickup-meeting-links{flex-wrap:wrap;gap:8px;margin-top:16px;display:flex}.pickup-checklist-v11,.pickup-device-list-v11,.pickup-history-v11{gap:12px;display:grid}.pickup-checklist-v11 article,.pickup-device-list-v11 article{border-top:1px solid var(--ops-border);grid-template-columns:18px minmax(0,1fr) auto;align-items:start;gap:10px;padding:10px 0;font-size:13px;display:grid}.pickup-checklist-v11 article>span,.pickup-device-list-v11 article>span{gap:5px;display:grid}.pickup-checklist-v11 .ready>svg{color:var(--ops-teal-strong)}.pickup-checklist-v11 .attention>svg{color:#9a6420}.pickup-device-list-v11 article{grid-template-columns:minmax(0,1fr) auto}.pickup-device-list-v11 .ops-status-badge{grid-column:1/-1;justify-self:start}.pickup-preference-history-v11{gap:12px;padding:0;list-style:none;display:grid}.pickup-preference-history-v11 li{gap:12px;display:flex}.pickup-preference-history-v11 li span{gap:4px;font-size:13px;display:grid}.pickup-selected-time-v11{background:var(--ops-surface-muted);border-radius:12px;flex-wrap:wrap;align-items:center;gap:10px;padding:12px;display:flex}.pickup-selected-time-v11>span{gap:5px;font-size:13px;display:grid}.pickup-history-v11 article{grid-template-columns:8px minmax(0,1fr);gap:6px 10px;font-size:12px;display:grid}.pickup-history-v11 i{background:var(--ops-teal-strong);border-radius:50%;width:8px;height:8px;margin-top:4px}.pickup-history-v11 span{gap:5px;display:grid}.pickup-history-v11 time{color:var(--ops-muted);grid-column:2;font-size:11px}.pickup-code-v11>strong{color:var(--ops-navy);letter-spacing:.1em;margin-top:10px;font-size:30px;display:block}.pickup-code-v11 p{color:var(--ops-muted);font-size:13px;line-height:1.5}.pickup-sticky-action-v11{background:var(--ops-navy);color:#fff;border-radius:16px;gap:12px;padding:14px;display:grid}.pickup-sticky-action-v11>span:first-child{gap:6px;display:grid}.pickup-sticky-action-v11 small{color:#b8c6d7;font-size:10px}.pickup-sticky-action-v11 a,.pickup-sticky-action-v11>span[aria-disabled]{background:var(--ops-teal-strong);color:#fff;border-radius:12px;justify-content:center;align-items:center;gap:8px;min-height:48px;font-size:14px;font-weight:750;text-decoration:none;display:flex}.pickup-sticky-action-v11.disabled>span[aria-disabled]{background:#405065}.pickup-confirm-panel-v11{background:#fff8eb;border:1px solid #e5c58d;border-radius:16px;flex-wrap:wrap;gap:12px;padding:16px;display:flex}.pickup-confirm-panel-v11 h2{font-size:18px}.pickup-confirm-panel-v11 p{font-size:13px;line-height:1.5}.pickup-en-route{text-align:left;border:1px solid var(--ops-border);width:100%;min-height:56px;color:var(--ops-navy);background:#fff;border-radius:12px;align-items:center;gap:12px;margin-bottom:12px;padding:14px;display:flex}.pickup-en-route span{gap:5px;display:grid}.pickup-en-route small{font-size:12px;line-height:1.5}.relay-ops-shell .ops-mobile-topbar{box-sizing:border-box;align-items:center;display:grid}.relay-ops-shell .ops-mobile-topbar>.ops-mobile-header-actions{flex-wrap:nowrap;align-self:center;align-items:center;display:flex}.relay-ops-shell .ops-mobile-topbar>.ops-mobile-wordmark{align-self:center;align-items:center;min-height:44px;display:flex}.relay-ops-shell .ops-mobile-wordmark img{object-fit:contain;border-radius:0;width:44px;height:44px;display:block;position:static}.relay-ops-shell .ops-desktop-rail .ops-rail-logo img{object-fit:contain;width:64px;height:64px}.relay-ops-shell .ops-mobile-header-actions .ops-inbox-indicator{justify-content:center;align-items:center;display:inline-flex}.relay-ops-shell .ops-mobile-header-actions .ops-nav-badge{top:1px;right:1px}@media (max-width:800px){.ops-pickups-v11,.ops-pickup-detail-v11{width:calc(100% - 28px);padding:20px 0 30px}.pickup-workspace-grid,.pickup-detail-layout-v11{grid-template-columns:minmax(0,1fr);gap:16px}.pickup-workspace-aside{grid-template-columns:repeat(2,minmax(0,1fr))}.pickup-workspace-actions{grid-template-columns:repeat(2,minmax(0,1fr));display:grid}.pickup-workspace-actions a{padding:10px;font-size:12px}.relay-pickup-panel{padding:14px}.relay-pickup-card{padding:12px}.pickup-detail-aside-v11{grid-row:1}.pickup-detail-aside-v11 .compact{display:none}.pickup-code-v11{padding:14px}.pickup-code-v11 p{margin-bottom:0}.pickup-code-v11>strong{font-size:24px}.pickup-sticky-action-v11{grid-template-columns:minmax(0,1fr) auto;align-items:center}.pickup-sticky-action-v11 a{padding:0 12px}.pickup-detail-main-v11{min-width:0}.pickup-detail-main-v11 :is(input,select,textarea){max-width:100%;font-size:16px}}@media (max-width:480px){.ops-pickups-v11 .ops-command-heading{flex-direction:column;align-items:start;gap:12px}.pickup-workspace-aside{grid-template-columns:minmax(0,1fr)}.relay-pickup-device{grid-template-columns:48px minmax(0,1fr);gap:10px}.relay-pickup-device>:first-child{width:48px;height:64px}.relay-pickup-device>b{text-align:left;flex-wrap:wrap;grid-column:2;align-items:baseline;gap:8px;display:flex}.relay-pickup-readiness{grid-template-columns:repeat(2,minmax(0,1fr))}.relay-pickup-readiness>span:last-child{border-top:1px solid var(--ops-border);grid-column:1/-1;padding-top:8px}.relay-pickup-card footer>a.primary{width:100%;margin-left:0}.pickup-device-hero-v11{grid-template-columns:60px minmax(0,1fr);padding:14px}.pickup-device-hero-v11>:first-child{width:60px;height:75px}.pickup-device-hero-v11>strong{grid-column:2}.pickup-checklist-v11 article{grid-template-columns:18px minmax(0,1fr)}.pickup-checklist-v11 article>b{grid-column:2;font-size:12px}.pickup-sticky-action-v11{grid-template-columns:minmax(0,1fr)}.pickup-sticky-action-v11 a{width:100%}.relay-ops-shell .ops-mobile-wordmark img{width:44px}.relay-ops-shell .ops-mobile-header-actions>:is(a,button),.relay-ops-shell .ops-mobile-header-actions .manual-intake-trigger.icon-only{width:40px;min-width:40px}.relay-ops-shell .ops-context-title strong{font-size:13px}}